Last Updated: Aug 01, 2025

Abirr we operates this website and online store, offering you a curated shopping experience through our products and services. This Privacy Policy explains how we collect, use, and share your personal information when you access or interact with our Services, make a purchase, or communicate with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When you use our Services, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, shipping and billing addresses.
  
  
• Payment Details: Credit/debit card information, UPI details, net banking info, and transaction history.
  
  
• Account Details: Login credentials, preferences, and saved settings.
  
  
• Order & Transaction Info: Items purchased, returned, or exchanged; cart and wishlist activity.
  
  
• Communication Data: Messages or inquiries sent to our support team.
  
  
• Device & Usage Info: IP address, browser type, device data, session details, and interaction history.
  
  

2. Sources of Information

We may collect personal information:

• Directly from you when you create an account, place an order, or contact us.
  
  
• Automatically when you interact with our Services (via cookies or analytics tools).
  
  
• From third parties such as payment processors, delivery partners, and service providers.
  
  
• From Shopify, which hosts and powers our e-commerce store.
  
  

3. How We Use Your Information

We use your personal data for the following purposes:

• Order Processing: To fulfill, ship, and manage your orders, returns, and replacements.
  
  
• Account Management: To maintain your account, preferences, and purchase history.
  
  
• Customer Support: To respond to inquiries and resolve issues.
  
  
• Marketing & Advertising: To send you promotional emails or SMS (you can opt out anytime), and show relevant ads.
  
  
• Security & Fraud Prevention: To detect unauthorized activity, ensure safe transactions, and protect your account.
  
  
• Legal Compliance: To meet obligations under applicable laws, resolve disputes, and enforce our policies.
  
  

4. How We Share Your Information

We may share your information with:

• Shopify: To manage store operations, payments, and analytics. Shopify also uses your information as described in their Privacy Policy.
  
  
• Service Providers: For shipping, customer service, email delivery, and IT support.
  
  
• Marketing & Advertising Partners: For promotional campaigns (only with your consent, where required).
  
  
• Legal Authorities: To comply with laws, respond to legal requests, or prevent fraud.
  
  
• Business Transfers: If Abirr undergoes a merger, acquisition, or asset sale.
  
  

5. Payment Information

All payments are processed securely. We accept UPI, credit/debit cards, net banking, and other online methods.
If you opt for Cash on Delivery (COD), an additional fee of ₹100 will be applied due to the unsecured nature of COD and policies of our shipping partners.

6. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy or content practices of these external platforms. Please review their privacy policies before engaging with them.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently received such data, we will delete it.

8. Data Security & Retention

We take appropriate technical and organizational measures to safeguard your data. However, no system can guarantee absolute security. We retain personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your stored personal data.
  
  
• Correction: Request correction of inaccurate or incomplete information.
  
  
• Deletion: Request deletion of your personal data.
  
  
• Opt-Out: Unsubscribe from promotional emails and messages.
  
  
• Data Portability: Receive a copy of your data in a portable format.
  
  

To exercise any of these rights, please contact us using the details below.

10. International Transfers

As we operate using Shopify and other service providers, your data may be transferred outside your country of residence. We ensure such transfers comply with applicable data protection laws, such as using Standard Contractual Clauses for EU/UK users.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the “Last Updated” date and, where required, provide notice.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us at:

📧 abiir1806@gmail.com